The challenges sales teams face
One-size-fits-all selling
Reps default to their style, not the client’s needs
Transactional conversations
Product-first pitches miss the real driver: people
Overlooked strengths
Teams don’t always leverage the right people for the right pitch
Training that doesn't stick
Learning fades when it’s not embedded into daily work
Warren Thompson, Managing Director
"The Click program has seen cultural shift at Coutts, in how everyone thinks about themselves, their clients, and their colleagues. We understand ourselves and each other more deeply, but are even more impactful with the ability to flex mid pitch becoming second nature."